If you're looking for a reliable local company to repair your electric oven, cooker or cooking appliance, you may have a few questions before booking an appointment. Below you'll find answers to some of the questions we're asked most often.
If you’re looking for a reliable local company to repair your electric oven, cooker or cooking appliance, you may have a few questions before booking an appointment. Below you’ll find answers to some of the questions we’re asked most often.
At Dorset Oven Repairs, we believe in providing honest advice, transparent pricing and a straightforward repair service. If you can’t find the answer you’re looking for, please don’t hesitate to get in touch. We’ll be happy to offer free initial advice before arranging an inspection.
Contact UsWhere applicable, repairs and parts supplied by Dorset Oven Repairs are covered by a warranty appropriate to the work completed.
The warranty duration depends on the repair, the component fitted, the appliance and the applicable supplier or manufacturer terms. The exact warranty details will be explained when the repair is completed.
The warranty relates to the original repair and does not automatically cover unrelated faults, misuse, accidental damage or the later failure of another component.
Yes. We repair a wide range of domestic electric cooking appliances, including single ovens, double ovens, built in ovens, built under ovens, fan ovens, conventional electric ovens and range cookers.
Yes. We repair many types of electric hobs, including ceramic and induction models, diagnosing faults such as heating problems, faulty controls and electrical issues.
Yes. We repair many common extractor hood faults, including lighting problems, fan motor issues, noisy operation and control faults.
Yes. We repair many integrated domestic microwaves, depending on the make, model and nature of the fault.
Yes. We repair a wide range of domestic electric and dual fuel range cookers from many leading manufacturers. Please note that we do not undertake gas repairs, but we can repair the electrical components of suitable appliances.
No. Dorset Oven Repairs specialises exclusively in domestic electric cooking appliances and does not undertake gas appliance repairs.
We repair many standard, premium and specialist appliance brands, including Bosch, Neff, Siemens, Hotpoint, Beko, AEG, Rangemaster, Leisure, Falcon, Miele and many more. If you’re unsure whether we repair your appliance, simply get in touch.
We are based in Poole and primarily cover Poole, Bournemouth and selected surrounding areas throughout East Dorset and Purbeck.
If you are unsure whether we cover your location, please contact us before booking.
Simply contact us with your appliance make, model number and a description of the fault. We’ll carry out an initial assessment, discuss availability and explain the inspection charge before arranging an appointment.
No. An inspection or diagnostic charge applies when an engineer visits your property.
However, we are happy to provide free initial advice when you contact us with your appliance make, model number and a description of the fault.
Our inspection and diagnostic service starts from £40. This includes a professional assessment of the appliance to identify the fault before any repair work is carried out.
Standard domestic appliance repairs start from £85 plus parts.
Premium and specialist appliance repairs start from £125 plus parts.
The final cost depends on the appliance brand, model, fault, complexity of the repair, replacement parts required and appliance access.
Yes. Once we’ve diagnosed the fault, we’ll explain the likely repair cost before any additional work proceeds. No repair work is carried out without your approval.
Where replacement parts are required, we use high quality components that are suitable for your appliance to ensure reliable, long lasting repairs.
Many faults can be repaired during the initial visit, particularly if replacement parts are available. If specialist parts need to be ordered, we’ll explain the next steps and arrange a return visit where necessary.
Where location and workload allow, same day and next day appointments may be available. Please contact us to discuss current availability.
As an independent local business based in Poole, we offer:
If you haven't found the answer you're looking for, we're always happy to help. Contact Dorset Oven Repairs with your appliance make, model number and a description of the fault for free initial advice. We'll explain the next steps, discuss availability and arrange a convenient appointment if an inspection is required.
Give us a call for a friendly chat and a fixed price quote, or drop us an email and we'll get straight back to you.