At Dorset Oven Repairs, we believe arranging an appliance repair should be straightforward.
Whether your electric oven has stopped heating, your hob has developed a fault or your range cooker is no longer working as it should, we make the repair process as simple and transparent as possible.
From your first enquiry through to the completed repair, you’ll deal directly with an experienced local engineer rather than a national call centre. Every stage is explained clearly, with honest advice and transparent pricing before any repair work begins.
The first step is to get in touch with us and provide some basic information about your appliance.
To help us assess the fault, please let us know:
The more information you can provide, the better we can understand the likely cause of the problem before arranging a visit.
Using the information you provide, we carry out an initial assessment of the fault.
In many cases, we can offer helpful advice over the phone and explain the most likely cause of the issue. While a full diagnosis can only be completed once the appliance has been inspected, this initial assessment helps us prepare for the visit and, where possible, ensure the correct replacement parts are available.
Before arranging an appointment, we’ll explain our inspection charge along with the likely repair costs based on the information available.
We’ll also discuss our availability and arrange a convenient appointment. Where location and workload allow, same day or next day appointments may be available across Poole, Bournemouth and selected surrounding areas throughout East Dorset and Purbeck.
Our pricing is always explained clearly before any work begins, so you know exactly what to expect.
At the arranged appointment, your engineer will visit your property to carry out a professional inspection and diagnose the fault.
Because you deal directly with the engineer from the very beginning, you’ll receive knowledgeable advice from someone who understands domestic electric cooking appliances and has over 20 years of repair experience.
We specialise in domestic electric appliances only and do not undertake any gas appliance repairs.
Once the fault has been identified, we’ll explain exactly what has gone wrong and discuss the available repair options.
This includes:
If we believe a repair is unlikely to represent good value, we’ll always provide honest advice before any work is carried out.
No repair work is carried out without your approval.
Once you’re happy to proceed, we’ll complete the repair using quality replacement parts where required before thoroughly testing your appliance to ensure it is operating safely and correctly.
Our aim is to restore your oven, cooker or cooking appliance quickly, efficiently and with minimal disruption to your home.
Choosing Dorset Oven Repairs means choosing an experienced local specialist who puts honesty, quality and customer service first.
When you choose us, you’ll benefit from:
Give us a call for a friendly chat and a fixed price quote, or drop us an email and we'll get straight back to you.